I took advantage of some Black Friday deals at a Big Box Office Store whose name you can probably guess. Receiving them is a way longer story than it should be.
After much wrangling with their near-inability to bill to a different address than the shipping destination (thanks to a credit card that has been unable for the last near-decade to update from my PO Box to my permanent address despite multiple attempts, but that's a different rant) — c'mon, you're dealing with businesses here, surely some motherships order on behalf of satellite offices? — I finally succeeded in ordering 6 items.
They were divided into five orders. WTF? Last time I ordered multiple items there, somebody showed up a day or two later and left a single shopping bag on my doorstep.
O_o
(Whatever happened to that emoji? Nothing expresses WTF quite like it does. But I digress.)
I was given delivery dates of Monday, Wednesday, and Friday of the following week — two packages @ one item each on Monday and Wednesday, and 1 pkg @ 2 items on Friday.
Monday, one package shows up: a low-cost item that they paid somebody to ship.
Tuesday brings a late Monday straggler: an $8.xx 2-pack of batteries, which I'm getting rebated in full, that they also paid somebody to ship. O_o.
Wednesday, <crickets>.
Thursday, I get a "shipping exception" that makes no sense. The item is not backordered, hasn't been cancelled, but they want me to call Customer Service about it. I'd rather stick a fork in my eye than make a useless phone call (particularly for a $5 2-pack of batteries). Also no explanation of what's going on with the other missing Wednesday item. So I sign in to my account to see wtf is up.
Order summary:
2 packages delivered, check.
2 packages shipped, still with erroneous (missed) due dates.
1 package "processing".
Each has its own order number (they were all one order... O_o) that is a hot link.
Wait, what's this? There's a different status list at the bottom of these order pages.
2 packages delivered
1 package shipped
1 package "not delivered" (guess which?)
1 package "in warehouse"
Literally as I'm screaming WTF ARE YOU PEOPLE DOING? IF YOU CAN'T SHIP MY SHIT, JUST REFUND MY MONEY! at my computer screen, I hear a thump on the wheelchair ramp, and a motor pulling away. I'm pretty sure the driver RAN back to the truck.
I open the door to find one of the Wednesday items (a large item that came with a substantial rebate)... along with an Amazon box. Da Fuq.
Carry them back to my computer... to find that the web site has expired my session and taken all of my shipping lists with it.
Fuckitol, I'll worry about it later.
Back to reading email.
What's this? An email from Big Box Office Store!
Congratulations! You have received $XX.XX in rewards!
...with $XX.XX including the large item and the undelivered "exception" item.
😂😖😱ðŸ˜ðŸ™„
Well, if you've given me credit for the undelivered item, I'm not killing myself to call CS to "get my money back". I'll always need coffee or hand cleaner. (And if I don't, I'll have way more to worry about than losing $5.)
Went to the door later for something else and... there were the batteries, on the ramp.
When did you show up?!
Husband was out running errands all this time. Drivers were nuts. He witnessed (and narrowly avoided) not one, not two, but three wrecks. So we discussed the Demolition Derby over our late lunch, and I didn't fill him in on the delivery follies til later.
Reminder: that all happened on Thursday. No ship notice for the Friday package, so it's gonna be late.
Got up Friday morning and checked email.
Oh look, a ship notice!
Date stamped right about the time last night I was telling Mr. Stranger about what happened.
😳
(It's like they can hear me bitching. And no I don't have any of those newfangled spy gizmos. My TV isn't even connected to the wifi.)
I'll believe it when it shows up.
